
User Experience Designer – Online
Company Overview
What’s the best place we’ve ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world’s largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing — helping our customers build and improve their homes, businesses, and ultimately their lives.

Position Purpose
Position Purpose:
At The Home Depot, we get UX; it is baked into our DNA. Now we are expanding our team to drive new initiatives. As a member of the UX team, you will work with other strategists, designers, and researchers to help craft end-to-end experiences and identify customer needs.
You are a designer with a desire to solve interesting and meaty customer problems. Whether it's using design thinking techniques to drive ideation and alignment or bringing a paper prototype to your user for a quick experiment, you can identify and execute the right steps towards solving a problem. You recognize the value of well-crafted design along with the value of imagination and play in building great products within a business environment.
With passion for good interaction and visual design, you can craft end-to-end experiences to enact cutting-edge retail strategies; balancing user needs with business strategy and ultimately creating delight for your customers. You love to work hand in hand with your users to build a more effective and efficient experience for them. You might not consider yourself a researcher, but you have solid awareness of research best practices and know that research is the foundation towards good design. You can also use evaluative approaches to iteratively improve your products.
You appreciate feedback and support from fellow researchers, designers, engineers, analysts, or product managers in our cross functional environment. You enjoy collaborative effort, taking feedback and input to your UX activities as a means of improving the end result. You are as comfortable influencing business leadership as you are your product leadership and individual contributors. You are the customer and user advocate. You drive innovation by championing actionable user insights, deeply understanding our customers, enhancing product usability, and providing our team avenues to delight our customers. You communicate effectively and share a point of view that guides quality decisions.
Key Responsibilities:
- 100% – UX Delivery and Execution – Participates in data collection and synthesis. Provides UX design artifacts & tests usability of their assigned product. Collaborates and pairs with other product team members to design solutions. Understands business goals at a feature level. Communicates ideas and designs to end user and product team members.
Direct Manager/Direct Reports:
- This Position typically reports to User Experience Manager.
- This role has 0 direct reports.
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- 1 year of UX experience in an Enterprise or retail environment or a degree in related field
- 1 year of experience working with agile software development teams
- Desire to thrive in a fast-moving environment
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
- 0
Preferred Years of Work Experience:
- 1
Minimum Leadership Experience:
- No previous leadership experience
Preferred Leadership Experience:
- No previous leadership experience
Certifications:
- None
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Drives Results
Pay Range
The pay range for this position is between *
Work Location
Onsite – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these locations work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.
Building Location
9090
2455 PACES FERRY RD
Atlanta, GA
Once you’ve applied, please come back and apply for other jobs at this store and any store near you.
Online Assessments
As part of our application process for this role, there is an online assessment that you will need to complete. You’ll be directed to the link to start the assessment immediately after submitting your application. Once you click on the assessment link, you’ll have 96 hours to complete it. You may stop and restart the assessment as many times as needed during your 96-hour time frame. The assessment should only take about 20 minutes to complete.
During the assessment, we’ll ask you questions about how you approach work and various other work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including: how you work as part of a team; whether you are responsible, dependable and thorough; and your ability to learn new skills. For Store/Merchandising roles we will ask a few additional questions around how you help customers and drive sales.
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here.
Benefits
Parental Leave
Paid parental leave to bond with your new addition
Profit-Sharing Bonuses
Merit increases and performance bonuses
Employee Stock Purchase Program
Home Depot stock at a 15% discount through payroll deductions
Retirement Plans
401(k) savings plan with company matching
Health & Wellness
Medical, dental, vision insurance plans and more
Tuition Reimbursement
Tuition reimbursement, scholarships, and discounted tuition rates
Paid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year. FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service. For positions in Washington State, Spokane, and Tacoma only: Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater. For positions in Seattle only: Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
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