DFS General Manager – Houston
Company Overview
At Temco Logistics, we specialize in last-mile delivery. Our team delivers and installs major appliances to help improve customers’ homes. As a Home Depot company, we share a commitment to excellent service and building strong relationships. Are you ready for your next step? From drivers to technicians and beyond, Temco has an opportunity for you to grow your career.
Position Purpose
Temco Logistics is a leading provider of final-mile delivery services, trusted by top retailers since 1968. With a track record of handling over 6,000 deliveries daily, we ensure customers receive their products on time and in excellent condition. We're excited to partner with Home Depot to provide customers with the "Direct from Store" delivery experience, allowing them to shop online and have their items delivered the next day by Temco Logistics.
We deliver a wide range of products, including concrete, lumber, drywall, fencing, grills, and more — directly to customers' homes, businesses, and job sites.
As a Field General Manager, you will play a critical role in overseeing daily delivery operations across multiple locations. You’ll lead a team of drivers, ensuring top-tier customer service while optimizing operational efficiency. This is a dynamic, hands-on role where you’ll monitor performance, solve challenges, and support our drivers to exceed customer expectations.
Key Responsibilities:
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Oversee daily operations: Conduct site visits to evaluate deliveries, ensuring quality service from start to finish.
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Address customer needs: Manage complaints, delivery inquiries, and escalations, working directly with Home Depot associates to resolve issues within the same day.
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Support your team: Monitor and motivate technicians to meet performance goals, providing feedback and creating action plans for continuous improvement.
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Ensure safety & compliance: Enforce dock safety standards, ensure uniform compliance, and uphold fleet maintenance protocols.
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Fleet & route management: Schedule and optimize technician routes, ensuring timely deliveries. Oversee vehicle inspections and coordinate preventative maintenance.
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Continuous improvement: Review performance metrics, document service failures, and work with the team to implement improvements.
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Collaborate cross-functionally: Coordinate with Home Depot stores to ensure smooth operations and align on customer needs.
Required Qualifications:
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Experience: 3-7 years in Operations, Logistics, or Transportation Management.
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Skills: Strong leadership, problem-solving, and communication skills. Ability to manage multiple locations and teams effectively.
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Education: Bachelor’s degree in Business Administration or related field preferred. Equivalent experience will be considered.
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Tech-Savvy: Proficiency in Microsoft Office (Word, Excel) and route management software.
Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits ©2026 Temco Logistics Product Authority, LLC. All rights reserved.
Pay Range
The pay range for this position is between $100,000.00 – $110,000.00*
Work Location
Multisite – Associates in a multisite role support their team across multiple locations within a designated area or region. This field-based position include travel to various sites, such as company facilities, nearby retail stores, or customer homes within a specific city or state.
Building Location
7703 North Sam Houston PKWY West Houston
Houston, TX
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Online Assessments
As part of our application process for this role, there is an online assessment that you will need to complete. You’ll be directed to the link to start the assessment immediately after submitting your application. Once you click on the assessment link, you’ll have 96 hours to complete it. You may stop and restart the assessment as many times as needed during your 96-hour time frame. The assessment should only take about 20 minutes to complete.
During the assessment, we’ll ask you questions about how you approach work and various other work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including: how you work as part of a team; whether you are responsible, dependable and thorough; and your ability to learn new skills. For Store/Merchandising roles we will ask a few additional questions around how you help customers and drive sales.
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here.
Benefits
Parental Leave
Paid parental leave to bond with your new addition
Profit-Sharing Bonuses
Merit increases and performance bonuses
Employee Stock Purchase Program
Home Depot stock at a 15% discount through payroll deductions
Retirement Plans
401(k) savings plan with company matching
Health & Wellness
Medical, dental, vision insurance plans and more
Tuition Reimbursement
Tuition reimbursement, scholarships, and discounted tuition rates
Paid Time Off Benefits
Salaried associates are eligible for 2 weeks of vacation in their first year. FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service. For positions in Washington State, Spokane, and Tacoma only: Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater. For positions in Seattle only: Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater.
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